a week ago
Andy was absolutely fantastic I felt like he had time for me and any questions I had he answered amazingly! He showed the car and the others brilliantly! He was lovely to be around
a week ago
I had a fantastic experience with this garage from start to finish. The staff were friendly, professional, and extremely welcoming. A special thank you to Andy, who provided outstanding service and gave me a great introduction to the Omoda. His knowledge, patience, and enthusiasm made the whole experience enjoyable and helped me understand the vehicle’s features with confidence.
I would also like to thank the lady at reception for her warm hospitality and friendly attitude, as well as the service manager who looked after everything and ensured the process went smoothly.
The level of customer care was excellent throughout, and the vehicle experience exceeded my expectations. I highly recommend this garage to anyone looking for professional service and a genuinely pleasant customer experience.
Thank you to Andy and the whole team for making it such a memorable visit! 🚗
a week ago
Nigel Smith sales advisor, excellent level of service . Really love our jaecoo 7 well worth the little wait.
a week ago
The whole experience of getting my new car was excellent from start to finish. Jack was friendly, professional, and genuinely helpful, taking the time to answer all my questions without any pressure. He made the process smooth and stress-free, and I felt valued as a customer throughout. I’m absolutely delighted with my new car and would happily recommend the dealership to anyone looking for great service.
a month ago
We recently purchased a used vehicle from this dealer and had a fantastic experience from start to finish. Nigel, our sales rep, was extremely helpful and attentive both over the phone when arranging the viewing and test drive, and in person when we arrived. We were really hoping to drive away the same day, and although we were initially told this might not be possible due to the short notice, the entire team went above and beyond to make it happen. Terry worked incredibly hard to arrange all the finance and within just three hours we managed to leave with the car. We’re very grateful for their effort and excellent service.
a month ago
I purchased a Jaecoo 7 from Duckworth in Boston on 9/4/26 and I am delighted at how seamless the whole process was! I live in Scotland and from initial contact to delivery the business and delivery was complete in 4 days! Sales Executive Nigel Smith was very courteous and professional and handled the complete transaction from start to finish seamlessly. Nothing was a problem and he took care of everything. I'm very impressed and would have no hesitation returning to Duckworth in the future! Very impressed with the vehicle too!
3 months ago
I am here to give this fabulous reviews abouts this lovely people and the Duckworth motor group of companies. First, I want to say thank you to Andy Meanwell, Terry the finance guy,Daine the receptionist, the lovely man who delivered my car.
From start to the end Andy was very kind, low to anger and a very pleasant person. He told don't sell.your car wait till your new car is here, well, I couldn't wait to put everything in motion. Andy was patient when I was anxious, he re assured me and update me on every journey of my car.
Guys, I have been buying car since I passed my test and I have been defrauded many times. As long as I am still driving, I will always come back to get my car from your end you have my loyalty and my family whenever they need a car.
I will like to say here that your price is also affordable and reasonable.
I am more than happy with my new car.
3 months ago
The whole application process and every visit to the showroom was so helpful and welcoming, the staff were very friendly and helpful and made us feel that they had our best interest as a priority ensuring that the vehicle we were getting was the best suited for our personal requirements. Also as soon as we arrived they had the kettle on and the coffee is absolutely delicious.
I have only one leg and needed to be collected from home and driven to the showroom by a friendly person called Keith whom I was very pleased with, making it a pleasant journey. I got to mention the lady Diane who was front of house at the showroom it was her coffee ☕ that was something special. Jack the sales rep was so helpful, attentive and knowledgeable about the vehicle and process that I had to navigate to finally receive the car as I was using the motability scheme due to my amputation. Overall I cannot fault the staff or the process at all, very happy with the outcome. Many thanks:Lee Ross
3 months ago
If your looking for a car this is the place to go. Jack is very helpful and friendly! He responds to calls and e-mails straight away. From changing car specs to how they are paid for and everything in-between! Everything is done in a timely manner. If we ever need more cars we wont be dealing with anyone but Jack. Looking forward to picking up the cars Thank you Jack once again for everything.
3 months ago
Aw amazing customer service throughout. Starting with Diane at Reception made us very welcome organised hot drinks immediately due to the cold weather. She was attentive to our needs and made us feel relaxed. Thank you Diane great service
4 months ago
I wanted to leave a review to highlight the fantastic service I received from Nigel at Duckworth. He put together an excellent personalised video of the Jaecoo 7, and it was incredibly helpful. The way he demonstrated all the tech and features was clear, detailed, and far more useful than simply relying on brochures or website pictures. Seeing everything in action made a huge difference.
A big thank you to Nigel for all the effort he put into making the video and walking through the car so thoroughly. His professionalism and attention to detail really stood out, and it made the whole experience smooth, informative, and enjoyable.
Highly recommended.