Land Rover Market Rasen

Took my car in today for my horn to be replaced under warranty. Staff were friendly and got the job done asap, and they cleaned my car free of charge. :D very happy

I had to travel from Dorset after my mum had a stroke to help her and my MOT and service were due, Duckworth Market Raisen booked me in at a date to suit and offered me a courtesy car. I then had an engine warning light come on halfway through my journey up, I contacted them and they said not to worry they would also look into that at the same time . Beautiful courtesy car to borrow for two days meant I could still help my mum and prompt , extremely efficient service with regular updates. Nothing was too much trouble for these guys and made a stressful time so much easier knowing my car was in good hands. I cannot give these people enough credit for how much they helped me. They replaced a headlamp on my Defender 2 years ago and it is worth the 300 miles from Dorset to deal with these friendly, efficient people. Thank you Duckworth , Market Raisen, Adam in particular.

It is tricky to assess the overall experience. Although like everyone I am well used to horror stories of main dealer prices, I was somewhat aghast to be charged £87.50 for the air filters in the range rover to be replaced, especially when said air filters apparently cost over £45 each!!! Similarly charging £7.50 for a screen wash top up does feel a bit excessive. I noticed these after the event and all due credit to the service manager, some of this was refunded. In total, my MOT and Service came to over £800! Overall you can't fault the quality and expertise of the dealership, however I do think that the pricing structure is now pushing main dealer servicing out of reach. I think that for routine maintenance I will be firmly in the hands of a local specialist in future.

Repaired our Discovery when no one else could - really excellent service by Josh on workshop reception.

Excellent service and attention to detail from Adam on front desk, and followed up with a wealth of technical support from James in the workshop via sabrina and the team in workshop control.

Absolutely fantastic helpful staff. Nothing was to much trouble. Explained everything clearly. Highly recommend a visit. We will be back.

Superb customer focus from the team here. Communication throughout was first class.

From arriving at the Market Rasen showroom and the initial welcome to driving away my new vehicle, the service was outstanding. Everyone was helpful, but special mention must go to Nick Williams who went above and beyond. A minor problem was dealt with quickly and professionally. A thank you also to Harrieth, for keeping me on the right side of the law! Overall, an excellent experience, thank you.

Brilliant people and service! Today we collected our third Landrover from Duckworth’s. Despite being over 100 miles from our home address we wouldn’t go anywhere else after sub optimal experience from our local dealers . No fuss. No pretentious salesmen. Straight forward to deal with. Highly recommend. Special mention to Andy Clarke and Andy Barnett who won major brownie points from my wife for the lovely gift that came with the car.

Walked into the dealership looking for a Range Rover. Wasn’t sure which model, but explained to Harrieth, it needed to accommodate 4 spaniels and one mother-in-law. Harrieth showed me a Range Rover Vogue, L405 in white with black trims. Sent a photo to my wife, who messaged back a firm no! So, discussed the must haves with Harrieth and gave her a budget. Over the next weeks, Harrieth phoned with a couple of offerings, but not matches. Finally, Harrieth found the ideal. Above budget, but spec, mileage and year were spot on. Didn’t need to go to the garage as Harrieth brought it to our house. Gave it a good look, a decent drive and we agreed on a deal. Cannot recommend Harrieth enough. Great customer service, helpful and attentive. Nothing seems too much of an issue for her, so very accommodating. Thank you!

I recently purchased a Land Rover Discovery from Duckworth Motor Group and couldn’t be happier with the experience. Harriet looked after me throughout the process and was exceptional from start to finish. Her communication was quick and clear, she was incredibly helpful, and no request ever felt like too much trouble. She truly made the experience of buying a new car feel special and seamless. I wouldn’t hesitate to recommend Duckworth Motor Group to anyone and will definitely be returning to Harriet when it’s time to change vehicles again.

Big thank you to Phoebe wynn, Local Business Development at Duckworth Land Rover. Phoebe's professional approach.. Not to pushy, just being herself, open and honest made us feel at ease straight away. Phoebes communication via email and telephone was great, with updates through every stage of the saes process and answering any questions within a timely manner. It made buying the car easy and a pleasurable experience, Phoebe also followed up post sale to see if everything was okay with the car, nice touch! Thanks again Phoebe, we'll be back!

I had a great experience purchasing my car from this dealership. The staff was helpful, honest, and made the whole process smooth and stress-free. Really appreciate the follow-up and support. Highly recommend

I recently had the pleasure of working with Harrieth Stacy, Sales Executive at Duckworth Motor Group, and I couldn’t be more impressed by the entire experience. From the moment I reached out, Harrieth handled my requests with impressive urgency and professionalism. She provided thorough consultations, taking the time to explain the pros and cons of each option in detail. This made it so much easier to make an informed decision, and I truly appreciated her transparency. Her knowledge and dedication to finding the perfect vehicle for my needs were evident throughout the entire process. Even when I requested a swift delivery due to my tight timeline, Harrieth went above and beyond to ensure everything was arranged promptly and efficiently. I felt supported and well taken care of every step of the way. I highly recommend Harrieth and the Duckworth Motor Group for anyone looking for a seamless, professional car-buying experience. Their customer service is truly outstanding!