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97% Customer Satisfaction for Boston Land Rover!

24 January 2024

97% Customer Satisfaction for Boston Land Rover!

Duckworth Land Rover Boston has achieved an impressive 97% customer satisfaction rating in 2023. This achievement is based on a comprehensive survey conducted between January 1st and December 31st, 2023, reflecting our commitment to delivering exceptional Customer Service. Let's delve into the details and explore why Duckworth Land Rover Boston has earned such high praise from its customers.

One common thread that emerges from the customer reviews is the unwavering commitment to providing exceptional service at every touchpoint. From the initial enquiry to the final transaction and beyond, Duckworth Land Rover Boston consistently goes above and beyond to meet and exceed customer expectations. See what our customers have to say!

"The staff at Duckworth Land Rover Boston were good because they were very friendly and helpful. The hospitality at this dealership is wonderful and Jack and the team are very professional, ensuring everything went smoothly. I am delighted with my car and the service I received." 

"Fantastic service, nothing was too much trouble. Car was ready in 2 days, was due an MOT in 3 months time so they MOTd for us before pickup and put 2 new tyres on the car. Pickup wasn't rushed they took the time to go through everything with us, show us around the car again, explain how everything works before driving away. We really shopped around for the best spec for the best price and I'm really pleased we chose Duckworths as the service was fantastic. Will 100% use them again."

"I'd recommend Duckworth Land Rover Boston because vehicle was presented very well, no hard sell, personable staff, good all round experience"

See what our customers have to say below…

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Martin Duckworth Ltd is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Martin Duckworth Ltd to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.

We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.

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